(Updated: 10:35 am, March 30, 2020)
Dear Library Patrons:
Our libraries are continuing to support Governor Inslee’s mandate for businesses to remain closed to curb the spread of COVID-19. We recognize the hardship this has placed on so many of you who depend on your local library for information, resources and support.
What’s available from the library right now?
For those with internet connectivity, we have a number of options available for eBooks, eAudio, digital magazines and newspapers, and streaming music and video, and we are adding more almost every day. You can download or stream:
- eBooks and eAudiobooks
- Streaming TV, movies, and kids educational programming
- Streaming and downloadable music
- Online Magazines and Newspapers
- Online learning tools and more
- Tax filing resources
How can I get a card?
If you do not already have a library card, you can get a free eCard that allows for immediate access to all of our online services. Sign up for an eCard.
My card doesn’t work or I can’t find it. Can I get help?
Yes. Use the green Contact Us button on our website. In most cases, we can get your card reactivated within 24 hours.
What’s happening with the books I have on hold?
All items currently on hold are waiting for the libraries to reopen. Unless you freeze or cancel your hold, it will be waiting for you. All other items are being automatically renewed.
Can I return the books I’ve finished reading?
Currently, our book returns are closed due to lack of staff availability. Nothing will be due during the closure as all due dates are suspended. Please hang on to any checked out materials until the libraries reopen. As always, we do not charge late fees for overdue items.
I don’t have access to the Internet at home.
Many people count on libraries to provide in-person access to computers, assistive technologies, and other technologies. We know there are those who lack internet connectivity and we are concerned about their access to library resources in this time of isolation. While we do not yet have a solution, we are working to find ways to serve all of our users, especially if this closure continues. All of our locations continue to offer Wi-Fi access during the day.
Does the library offer any online programs?
We are hoping that we will soon be able to offer virtual programming opportunities such as gaming, book discussions and storytimes that will offer our users another way to connect with books, reading and libraries. Please keep an eye on our website for program announcements!
What steps are you taking to make sure it will be safe to borrow books?
In order to be ready for your return, we have been thoroughly cleaning our buildings and learning about how to handle our materials so you can be sure they are safe to use.
When will the library reopen?
Protecting the health and safety of our patrons and staff is a top priority for our administration and Board of Trustees. Until further notice, our libraries will remain closed until direction is provided by state and local officials on when we can safely operate under the current conditions.
We look forward to welcoming you back into our buildings as soon as possible. Like you, we want to see our communities recover and rebuild in the wake of this crisis. We will continue to communicate with you as soon as we have any information to share. Until then, please know that we are here to serve you and appreciate your continued support.
Thank you for your continued patience and understanding,