FAQs & Help

How do I get books by mail?

Books by Mail service is limited to pre-approved district residents who find it very difficult to visit a library or bookmobile due to disability or distance, and who are unable to receive books by pickup at a library. FVRL will mail books directly to an eligible patron's address listed in the library card account. This service is free of charge.

Please see more information about the Books by Mail application process that became effective March 1, 2009.

Mailed items may be returned to any library in person or by mail, or to any bookmobile. Contact your local library for a supply of return mailing labels that will allow you to pay a lower postage rate. Please return mailing envelopes that are in good condition, as we are able to re-use them.

Anyone wishing to make a donation to help defray mailing costs may send a check payable to "Fort Vancouver Regional Library District" to:

Fort Vancouver Regional Library District
Books by Mail Fund
1007 E. Mill Plain Blvd.
Vancouver, WA 98663

What's in the Catalog?

The Catalog contains the combined holdings of Fort Vancouver Regional Library District, Camas Public Library and Southwest Washington Medical Center. If you are a district resident, you also may access the resources of more than 50 Portland-area Metropolitan Interlibrary Exchange (MIX) libraries, including Multnomah County Public Library.

Why should I log into the Catalog?

Once you have logged into the Catalog (using the login box in the upper right corner of the Catalog window), you can place multiple holds and check your account without re-entering your card number.

What's my PIN?

Your PIN is usually the last 4 digits of your phone number. You can you change your PIN under My Account in the Catalog. Contact us if you have problems making this change.

Why can't I renew some items?

Items that have holds on them may not be renewed. Please return them by their due dates.

What happens if I have overdue items?

Items may be renewed by phone or online up to five times without bringing them into the library (a total loan period of 15 weeks), provided no one else has requested them. The next renewal must be made by bringing the items to the library.

Overdue notices are sent by email (preferred if available), automated phone call, or U.S. mail two weeks after the due date. If you get your notices by email, a pre-overdue notice will be sent 3 days before the due date to give you time to renew your items before they become overdue. Bills for long overdue items will be mailed.