This policy describes the conditions under which individuals are eligible to use the Fort Vancouver Regional Library District (FVRL), including to borrow books and other library materials and to access the Internet from FVRL computers.
- Eligibility for a library card
The following categories of individuals with adequate identification are eligible to register for library cards:
Full Privileges Borrowers:
- All residents of the Library District living in Clark, Skamania and Klickitat County with the exception of the City of Camas.
- Residents living within the city limits of Woodland, WA and within the Yale Valley Library District in Cowlitz County.
- Non-residents of the Library District who pay taxes to support FVRL. This includes individuals who own a business or property located within the Library District but live elsewhere.
Residents of Clackamas, Multnomah and Washington Counties and Hood River County Library District in Oregon and residents of other tax-supported public library jurisdictions with which FVRL has a reciprocal agreement are known as “Reciprocal Borrowers.” These patrons can possess a FVRL (or Camas) library card with full borrowing privileges, but will have access to limited online resource privileges.
Residents of areas where there is no tax-supported public library may register for a card after paying a household non-resident fee. An equitable, non-resident borrower’s fee is established for each year. It is a flat per-household fee determined by Resolution 1994-1 (approved February 14, 1994).
- Limitations on borrowing and Internet privileges and suspension of privileges
FVRL has a great deal of trust in its borrowers. The Board of Trustees is responsible for ensuring the prudent use of the taxpayers’ investment. Therefore, the Board has established rules for the borrowing of materials intended to provide equitable and convenient access to the resources of FVRL.
- Library materials are loaned to individual library users with valid library cards for a specified period of time. The borrower is expected to return or renew the materials no later than the due date.
- There are no fines for overdue materials; however, individuals are charged for lost and damaged materials.
- Limits are placed on the number of items a person may have checked out at any one time and on the number of unfilled holds an individual may have at one time.
- Borrowing privileges of an individual cardholder will be suspended when limits established for the following activities are exceeded:
- Overdue materials
- Dollar amount owed for lost or damaged materials
- Interlibrary loan items lost
- Billing, Payments and Refunds
FVRL encourages patrons with lost or damaged items to talk to staff immediately when there is a problem with their account. FVRL strives to resolve all account issues in a timely and reasonable manner.
- Items will be billed as lost at 28 days overdue.
- Accounts will be blocked when unpaid bills reach $25.00.
- Accounts with unpaid bills of $40 or more will be referred to a collection agency at 58 days overdue and billed an additional non-refundable $10 referral fee.
- Accounts in collections remain blocked until the balance is paid in full, even if all materials are returned.
- Accounts with credits for printing may be used to satisfy unpaid borrower account fees at FVRL’s discretion.
Payments can be made in person at a branch library, by credit card (MC, Visa or Discover) at fvrl.org/pay-bill or by check when mailed to FVRL Business Office (1007 E Mill Plain Blvd., Vancouver WA 98663) along with the library card account number.
If a refund is requested, the payment date for the item must be within 3 months of the requested refund date.
- The library charges a non-refundable $5.00 processing fee per item.
- Refunds are only given for lost items.
- Items billed as parts or damaged are not eligible.
- Refunds will be applied to any other outstanding bills first.
- Minimum amount for refund check is $5.00.
- Exclusion from FVRL premises (Restrictions on Use)
To protect the rights and safety of library patrons and staff and to preserve and protect the library's materials, equipment and property, FVRL has established a Rules of Conduct policy that identifies behaviors prohibited on library premises and consequences for not following the policy, which may include suspension of library privileges or restriction from entering library premises.
Individuals identified by the county sheriff's office as Level 3 sex offenders that have committed crimes as described in RCW 9A.44.190 will be restricted from entering upon any and all premises owned or operated by FVRL.
- Restoration of borrowing privileges
Borrowing privileges will generally be restored when the patron has returned or paid for sufficient materials to be within the established limits. Exceptions for suspending, limiting or restoring privileges may be made at the discretion of the Executive Director or designee in consultation with the Library Board policy committee.
- Patrons sent to collections must pay their entire bill including the referral fee before restoration of borrowing privileges.
- Patrons with billed accounts may still have access to online resources and library computers.
- Intentionally damaging or retaining materials
It is a violation of state law and FVRL's Library Privileges Policy to intentionally injure, deface, destroy or retain library property. Any person violating this subsection will have their library borrowing privileges suspended and may be prosecuted to the full extent of the law. Library borrowing privileges shall remain suspended or limited at the discretion of the Executive Director, or designee, in consultation with the Library Board policy committee, regardless of whether the library is fully compensated for damaged materials.
- Implementation and Appeal Rights
Library staff, as delegated by the Executive Director, will implement this policy. Library staff members are expected to make every effort to apply these rules in a fair, reasonable, humane, and positive manner.
Any person whose borrowing privileges have been suspended may appeal to the Executive Director to have their privileges restored or limited to a lesser extent. Library users who question the way that this policy has been applied to them may use the appeal process established by the Appeal Rights of Patrons Policy.
Authority for this policy is in the RCW.
- Board Approved:
- Original Policy 10.14.91
Revised and combined with the Policy on Loaning of Materials 7/08/02
Policy name revised for easier indexing, 2/10/03 (formerly titled Policy on Borrowing Privileges)
Revised 05/09/05 - Implemented 8/01/05 (formerly titled Borrowing Privileges)