I accidentally picked the wrong eBook format—what do I do? Find out what to do if you picked Kindle but wanted EPUB—or the other way around.
How many physical items can I check out, and for how long? Find out the limits on holds, checkouts, and renewals of physical items.
What are some tips for searching in the FVRL catalog? How to find what you're looking for in our online catalog.
My OverDrive audiobook has supplementary content. How do I download and read it? Find out how to download and view an eAudiobook's supplementary content.
How can I store my library barcode in my phone? Add your account barcode to your digital wallet or photo album to use in the library.
What types of materials does FVRLibraries offer? Learn what's in the FVRLibraries collection. We have books and so much more!
How do I return eBooks or eAudiobooks? Learn how to return eBooks and eAudiobooks before the due date (when they return automatically).
How do I update my email address in OverDrive or the Libby app? Learn how to update your email address in the Libby app or the FVRL OverDrive website.
How do I change my default pickup library and my other preferred catalog settings? Learn how to update your preferences in the library catalog.
How do I renew my library account? Find out what to do if your privilege is expired or you have other account issues.
How do I renew physical checkouts? Learn about automatic renewals and how to renew your books, DVDs. or other physical items—or why they can't be renewed.
How do I update my contact information? How to update or add your email address, phone number, text message number, address, or name in your library account.
How do I use "My Lists" in the catalog? Learn how to create, save, and edit lists in your library account.
The library doesn't have what I want. How do I ask them to buy it? Learn how to make purchase requests for physical materials as well as eBooks and eAudiobooks.
What is a "hold," and how do they work? Get answers to all your questions about putting items on hold.
Have you ever done a drag queen story hour? Find out more about past drag queen story hours at FVRLibraries.
How do I send library eBooks to my Kindle or Kindle app? Check out eBooks from OverDrive and read them in Kindle format.
Why can't I use the online account registration form? Learn common errors while using the online registration form.