How do I get started with Zoom?

FVRLibraries uses Zoom for some of our online programs. For your security, we'll always send you an unpublished link and password when we use Zoom.

Joining a Zoom meeting

An hour before the program starts, you'll receive an email with a link to the Zoom meeting and the password to join.
When you click the meeting link, you may be prompted to download Zoom. Follow the prompts and the meeting should start.
If you can't download Zoom, you can go to zoom.us/join and enter the meeting code (also in the email) and password to join. You will not have all the functions available with the Zoom download.

Once you've joined the meeting, a pop-up window will appear. Click “Join with Computer Audio.” You can also click the “Test Speaker and Microphone” link to test your audio.
By default, your microphone will be turned off. You can turn it on and off by clicking on the microphone icon.
- If you don't have a microphone or speakers, you can call one of the phone numbers listed in the email to use your phone as your microphone and/or speaker.
To access advanced audio and video settings, click on the arrow near the microphone and video icons.

Please mute yourself if you aren't speaking. This will prevent feedback and background noise from interfering with the program.
Please keep chat comments on-topic and appropriate.
All attendees at FVRL virtual programs are expected to abide by our Rules of Conduct. Failing to do so may result in your removal from the virtual program.

Zoom has a robust Help page with information about most issues that can occur during a Zoom meeting. Here are some helpful troubleshooting topics.

Getting started (includes info on installation, troubleshooting, desktop and mobile versions, etc.)
Joining a meeting
Audio issues
Video issues
Screen sharing (for presenters only)
Zoom FAQ

Still having issues? Please use our "Get Help Using FVRL's Online Resources" form!