Frequently Asked Questions

Find out the limits on holds, checkouts, and renewals of physical items.

How to find what you're looking for in our online catalog.

Find out how to download and view an eAudiobook's supplementary content.

Add your account barcode to your digital wallet or photo album to use in the library.

Learn what's in the FVRLibraries collection. We have books and so much more!

Learn how to return eBooks and eAudiobooks before the due date (when they return automatically).

Learn how to update your email address in the Libby app or the FVRL OverDrive website.

Learn how to sign up for text messages.

Learn how to update your preferences in the library catalog.

Find out what to do if your privilege is expired or you have other account issues.

Learn about automatic renewals and how to renew your books, DVDs. or other physical items—or why they can't be renewed.

How to update or add your email address, phone number, text message number, address, or name in your library account.

Learn how to create, save, and edit lists in your library account.

Learn how to make purchase requests for physical materials as well as eBooks and eAudiobooks.

Get answers to all your questions about putting items on hold.

Learn how to recover your PIN or change it.

Find out more about past drag queen story hours at FVRLibraries.

Check out eBooks from OverDrive and read them in Kindle format.

Learn common errors while using the online registration form.

Learn what "Lucky Day" books are and how to check them out.