Why do I have two library cards in Libby?
Find out what to do if you see two cards and two due dates for items in the Libby app.
Troubleshooting
I accidentally picked the wrong eBook format—what do I do?
Find out what to do if you picked Kindle but wanted EPUB—or the other way around.
Why did my eBook/eAudiobook expire today when it said I had "one day left"?
Learn about how OverDrive counts days.
My car doesn't have Bluetooth capabilities. How can I listen to eAudiobooks while driving?
Find inexpensive ways to listen to audiobooks through your car's audio system.
How do I update my account number in Libby?
Delete an old account and add a new one in the Libby app for OverDrive.
Why am I getting an "Error! Unrecognized checkout type: (undefined)" error message when I try to check out an eBook?
You've hit the checkout limit.
OverDrive says there is something wrong with my library card. What do I do?
Find out why OverDrive might not let you sign in.
My OverDrive audiobook has supplementary content. How do I download and read it?
Find out how to download and view an eAudiobook's supplementary content.
How do I renew my library account?
Find out what to do if your privilege is expired or you have other account issues.
How do I download my eBook or eAudiobook?
Learn the several ways to download an OverDrive eBook or eAudiobook.