Frequently Asked Questions

Find out what records the library maintains of your prior checkouts and how we can help you identify something you checked out in the past.

Learn how to return items.

Learn how to find more books you like or need.

Learn the extent of our district and who is considered a resident.

Learn how to use Zoom to participate in FVRL virtual programs.

Download and transfer books to your Kindle, Nook, or Kobo eReader.

Find out how to ask about distributing your organization's flyers.

Find inexpensive ways to listen to audiobooks through your car's audio system.

Find solutions to your listening problems by deleting the file and re-downloading it.

Learn how to demonstrate your identity and address.

Find alternatives for free computer use.

Learn how to access your account so you can renew, place holds, pay bills, request a purchase, or create permanent lists.

Find out what to do if your library card is lost, misplaced, or stolen.

Learn how to recover or locate your library card number.

Learn what our Rules of Conduct say about animals in our buildings.